We're looking for a proactive and customer-focused Global Travel & Expense Administrator to join our Finance team at an exciting time of transformation.As part of the build-out of our in-house Travel & Expense function, you'll play a key role in supporting employees across multiple countries, helping them navigate travel booking systems, expense management processes and company travel policies.This is an excellent opportunity for someone looking to broaden their experience within either the corporate travel or expense management space. Whether you come from a Travel Management Company (TMC), a corporate travel environment or an expense administration background, we can help develop your skills across the wider Travel & Expense function. As the first point of contact for travel and expense support, you'll play a key role in supporting colleagues across our global business, resolving queries, providing training and helping ensure smooth and compliant travel and expense operations.What You'll Be DoingRespond to employee travel and expense queriesProvide first-line support for travel booking and expense management systemsDeliver user training via Teams and one-to-one sessionsSupport employees with expense submissions and policy complianceInvestigate failed expense claims and missing informationProduce reports and analyse travel and expense dataWork with travel suppliers, hotels and corporate card providersHelp identify opportunities to reduce travel costs and improve complianceSupport the implementation and rollout of new travel and expense systemsAssist during travel disruption and support risk management processesWhat We're Looking ForEssentialExperience with a travel management system or expense management systemStrong customer service and communication skillsComfortable providing support via Teams, telephone and emailGood Microsoft Office skills, particularly ExcelStrong attention to detailAbility to analyse data and solve problemsExperience working with stakeholders across multiple locationsDesirablePrevious experience within a Travel Management Company (TMC)Concur experience or accreditationExperience administering expense management systemsExperience supporting system implementationsAdditional European language skillsWhy Join Us?This role offers the opportunity to become part of a growing global function and contribute to the implementation of new travel, expense and corporate card programmes across the business.You'll work closely with the Global T&E Manager, receive hands-on training, and gain exposure to both travel and expense operations within an international organisation.If you have experience in travel management, expense administration, customer support or corporate travel operations and are looking for a role where you can learn, develop and make an impact, we'd love to hear from you.
Apply on Smiths Detection (Canada)’s careers page