Porsche Ukraine LLC, a subsidiary of Porsche Holding Salzburg, is an importer of Volkswagen, Volkswagen Commercial Vehicles, Audi, SEAT and CUPRA brands. The company imports cars and spare parts to Ukraine, sells products of the Group's brands and provides warranty and service services through an authorised dealer network in accordance with international Volkswagen standards.
Possible Tasks within this Role
Overseeing and supporting aftersales operations at regional dealerships.
Ensuring high service quality and customer satisfaction.
Analyzing KPIs and implementing improvement measures.
Conducting audits and developing the dealer network.
Coordinating the rollout of new service programs and brand standards.
Qualification requirements
University degree (preferably technical or economical).
Upper intermediate English.
Driver's license category „B“.
Advanced PC user (MS Office).
Experience in aftersales is an advantage.
Personal qualities we are looking for: high motivated, young and purposeful person, full of energy and optimism, sociable, focused on results.
Adaptability
Communication Skills
Complaint Management
Conflict Management
Customer Relationship Management (CRM)
Customer Service
Customer Service Software
Emotional Intelligence
Problem Solving
Psychological Resilience
Quality Assurance (QA)
Sales Skills
Troubleshooting
Formal employment from the first working day, paid holidays and sick leave.
Medical insurance.
Language courses.
Hybrid work.
Meals compensation.
Opportunities for personal and professional growth.
Porsche Holding in Ukraine
GOT THE DRIVE?
Then get ready, take your place in pole position, start the engine, fasten your seatbelt, and let's accelerate together on the fast lane to create the future of mobility together!
Insights into our company
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