Sales Support / Order Processing Specialist (m/f/d)

Komax Holding

About the role

About Us

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

Since 2023, WUSTEC has been part of the Komax Group. For more than 25 years, we have stood for innovation and efficiency in control cabinet manufacturing. With a dedicated team, state-of-the-art machinery, and the ambition to explore new approaches, we create measurable added value for our customers through quality, efficiency, and short lead times.

To support the continued growth of the WUSTEC organization within our Sales Support / Order Management Center, we are looking to strengthen our team at the earliest possible date. Initially, the position is offered on a one-year fixed-term contract, with an attractive prospect of permanent employment. Our goal is to continue providing our customers with outstanding service, fast quotations, reliable feedback, and excellent project support.

Your Responsibilities

Preparing cost calculations and quotations based on customer inquiries

Managing and supporting customer projects, such as product launches, customer-specific requirements, or the implementation of Just-in-Time (JIT) delivery concepts

Supporting the Site Manager in the development and continuous improvement of costing models, as well as the creation of KPIs and performance analyses

Assisting the Sales team with special projects and cross-functional initiatives

Creating and processing customer orders in ERP systems and WireMind

Preparing, printing, and distributing production orders

Supporting production planning, scheduling, and capacity management

Serving as the central point of contact for customers regarding orders, delivery dates, order tracking, and technical clarifications

Creating delivery notes and invoices

Ensuring material availability to support smooth order fulfillment processes

Handling and tracking customer complaints and claims

Your Profile

Successfully completed a commercial or business-related vocational training program, or training in a production or electrical engineering environment with a strong focus on administrative and organizational tasks

Technical understanding and basic knowledge of electrical engineering are considered an advantage

Confident user of ERP systems and standard Microsoft Office applications

Excellent written and spoken German skills

Good English skills are desirable

Structured, independent, and quality-focused way of working

Strong team spirit, reliability, and flexibility

Customer- and service-oriented mindset with a solution-driven approach

Our Offer

A secure position within a successful and growing company

A modern workplace equipped with state-of-the-art technology and tools

Professional and personal development opportunities

30 days of annual leave

Holiday and Christmas bonus payments

Flexible working hours with a flexitime account

Company pension scheme

Supplementary private health insurance

Attractive bicycle and e-bike leasing program

Subsidized meals, beverage allowance, and fresh organic fruit

Individual training and further education opportunities

Interested in shaping your future with us?

We look forward to receiving your application, including your salary expectations and earliest possible start date.

Information at a Glance

Posting Location

Dunningen-Seedorf

Professional area

Logistics/Supply Chain

Do you have any questions?

For further details, please contact

Patrick Greiner

The Komax Group

Apply on Komax Holding’s careers page

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