Service Assistant

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with us.

Shape your journey onboard and offshore with us

We are looking for a Service Assistant to support service operation administrative work. In this position, you will be working with customers and team members in Operations.

You will have the responsibility to comply with Cargotec policies and Code of Conduct, MacGregor QEHS Statement, and instructions and requirements as found in the Integrated Management System.

Main tasks and responsibilities

• Support service operation administrative work include documentation, update service process in the ERP platform (Salesforce & SAP)
• Work closely with the operation team in daily service arrangement
• Liaise with internal offices abroad
• Prepare final costing and follow up with customers for service jobs billing
• Follow up with customers on service requests
• Assist the Operation Manager or Superintendent in daily activities.

What you’ll need to succeed

Education

• Diploma or above with three (3) years clerical experience.

Experience

• Attention to detail, strong communication skill, service minded and can carry out job independently
• Can carry out multi-tasks & deliver on time.

Competencies

• SAP and Salesforce familiarisation will be a plus
• Proficiency in Google office applications (Docs, Sheets)
• Proficiency in spoken and written in English.

You will be part of

By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. We offer our employees the opportunity to be part of a truly global organisation leveraged upon our shared values of Integrity, Quality and Safety. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

Interested to join?

If you are excited about this opportunity, please submit your application now.

MacGregor is part of Cargotec

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.

MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads,crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com

MacGregor is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com