Inside Sales Account Manager

Relationships That Drive Results. Success That Lasts.

The Inside Sales Account Manager serves as the primary connection between Hilti North America and its customers, responsible for creating, maintaining, and expanding a loyal customer base. This role focuses on consultative selling over the phone, leveraging business plans and territory management to identify opportunities and close gaps in customer purchasing habits. You will collaborate with internal teams to ensure seamless service, strengthen market share, and deliver exceptional customer experiences. Success in this position requires strong communication skills, strategic planning, and the ability to influence decision-makers within the construction and industrial sectors.

What You’ll Bring

• High School Diploma or GED required; Bachelor’s degree preferred or equivalent work experience
• Three (3) years prior experience in sales working directly with customers preferred (either over phone or face-to-face)
• Some experience with reading and understanding construction documents preferred
• Previous experience of preparing professional sales presentations and quotes for customers
• Demonstrated aptitude of cold-calling skills over the phone to customers required
• Ability to thrive both independently and in a team environment
• Demonstrated ability to develop engaged customer relationships & implement strategic concepts
• Excellent time management skills
• Must be persuasive, sales driven, customer focused, and a team player
• Must be able to build prospects and business relationships
• Proficient computer skills including MS Office Suite and smartphones
• Proficiency in SAP, CRM, Microsoft Office/access preferred

Legal Notice

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.