Customer Success Engineer

Enpulsion · Discover the transformative benefits of (FEEP) technology.

About the role

Posted By

Enpulsion Team

Published August 17, 2026

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About Us

Meet ENPULSION - a Space Tech company based in Wien-Flughafen Austria. Founded in 2016, it has quickly

become a dominant player in the Space Industry selling some of the most advanced propulsion solutions

for SmallSats to a large number of worldwide satellite platform integrators. The unique, modular

solution we offer brings high performance at low cost to satellite manufacturers, fostering the

democratization of space and enabling the exploration and exploitation of the solar system, positioning

ENPULSION at the very heart of the NewSpace Area. The teams behind this are full of talented hardworking

people, plenty of whom may just be your new lunch buddy!

ENPULSION strongly believes in equal opportunities for everyone. We're encouraging applicants with

diverse backgrounds to apply. All applications are processed without regard to gender, nationality,

race, colour, religion, age, disability status, sexual orientation or marital status.

Job Overview

Join ENPULSION as a Customer Success Engineer (f/m/x) and support our customers throughout their spacecraft missions - from pre-sales, to integration and testing, to on-orbit operations. You’ll act as the key technical partner, ensuring smooth product performance, clear communication, and successful mission outcomes in the fast-growing space industry.

Key responsibilities

Act as the main point of contact for project- and program management of key customers.

Analyze customer requirements and develop compliance matrices to ensure alignment with customer needs and expectations.

Provide technical support to the Sales team.

Support customers with integration and operation of ENPULSION products.

Provide technical support in the Assembly, Integration, and Testing (AIT).

Contribute to the development and continuous improvement of ground support equipment.

Manage and facilitate customer tests and workshops.

Initiate, actively support and report on non-conformance processes and anomaly reviews in accordance with established processes.

Analyze and review on-orbit telemetry, focusing on operator command sequences and thruster anomalies.

Automate telemetry analysis with Python scripts.

Recommend strategies and operational parameters based on telemetry and product performance.

Provide on-orbit operations support to ensure products perform optimally in space.

Deliver clear, concise, and well-written technical documentation.

Salary : The minimum base salary for this position starts at EUR 2918,14 gross per month, with a planned significant overpayment depending on your professional experience and qualifications.

Your profile

Technical or scientific education (FH/University/UAS/HTL), ideally a Master’s in Engineering, Physics, or Mechanical Engineering.

3+ years of professional experience in aerospace or a related industry

Understanding of electric propulsion systems used for satellite mobility is beneficial.

Knowledge of satellite systems, launch services, or space data platforms is a plus.

Knowledge of Python programming language.

Solid understanding of electronics design and operation.

Familiarity with manufacturing processes desirable.

Experience with documentation tools, simulation software, or mission planning tools, as well as collaborative platforms (JIRA).

Familiarity with space industry standards and regulatory frameworks (e.g., ECSS, ITAR).

Excellent English communication skills (spoken and written).

Strong ability to explain complex technical issues to customers clearly and concisely.

Willingness to travel to customer facilities as needed.

Proactive, organized, and disciplined approach to independent work.

Passionate about contributing to a fast-growing business and high-performing team.

Why us?

At ENPULSION, you’ll join a young, international team united by a deep passion for space technology and innovation. We foster a friendly, open-minded work environment that encourages new ideas and rewards initiative. Our culture is fast-paced and growth-oriented - a place where your work will have a real impact, and where you can truly leave your mark.

Our benefits include

25 days of paid vacation

Choice between a KlimaTicket (Metropol region), a parking space or cantina vouchers for on-site dining

Role-dependent FlexTime and home office options

Monthly team lunches and regular team-building events

Learning & development budget to support your continued growth

Firmenradl - Bike Leasing Program

Office located at VIE Airport City with access to

FitFabrik Fitness Center

Airport Health Center

Shops, restaurants, and Crew Shop discounts

VIE Community App for news and deals

Contact

Are you ready to chart your course in the exciting realm of space technologies? If so, please submit your

application to Vanessa Ibi via email at jobs@enpulsion.com

We look forward to getting to know you better in a personal interview!

We stand for equal opportunities and are looking for applicants who are just as diverse as we are.

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Please complete the form below and upload your resume. We review all applications carefully and

appreciate your interest in joining Enpulsion.

Who is Enpulsion

Enpulsion is expanding satellite mobility and maneuverability. With proven industrial expertise and

in-flight heritage, we push the boundaries of what's possible for the near-earth economy, constantly

innovating to provide simple, reliable technology that meets our customers' evolving needs.

Learn More About Enpulsion

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