A/R Administrator, Operations

As an Accounts Receivable Administrator, you can expect to work collaboratively with a team of about 6 colleagues on completing retail and wholesale payment postings, payment investigations including corrections and fee adjustments. You will be ensuring that all lease and loan contract payments are accurately posted, consistent with compliance, system, and authority matrix requirements. You will be responsible for exercising adherence to: compliance and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of adjustments while meeting customer expected turnaround-timing commitments.

Find out more hereabout how you can unleash your full potential at DLL!

Day to day

• Accountable for ensuring all Lockbox/Cheque payments are managed as assigned

  • Responsible for the coding and investigation of incoming Lockbox Payments
  • Ensure that all payments received are applied to the proper contracts daily
  • Ensure unidentified payments are applied to Unapplied Suspense

• Accountable for ensuring all EFT/Wire payments are managed as assigned

  • Responsible for the coding and investigation of incoming ETF/Wire Payments

• Accountable for ensuring all Pre-authorized Payments (PAPP/ACH) are managed as assigned

  • Ensure returned payments are posted to contracts as they occur

• Responsible for ensuring that proper records are kept and that policies and procedures are followed

  • Ensure that any cash adjustments; transfers, one-offs, contras, etc.; are properly authorized and information is accurate

• Manage internal requests for payment transfer, fee adjustment

• Develop and maintain a positive consultative relationship with internal customers as it relates to key system requirements and processes.
• Accountable for achieving daily, weekly and monthly KPI’s and SLA’s.
• Ongoing procedure review and update, including updating procedures, training manuals, and reports.
• Responsible for ensuring that proper records are kept, and that policies and procedures are followed, as well as, ensuring all internal controls are adhered too.
• As part of the Accounts Receivable team the Accounts Receivable administrator will also be called upon from time to complete other administration responsibilities to ensure an effective workload for the entire team.
• Special projects and other duties as assigned by management from time to time.

• Assist in the preparation of documents to be imaged for view by the Business.

• Back-up to others as deemed necessary and assigned by manager.
• Ensure accurate and timely updates of all necessary data in DLL’s back-end system.

All members enjoy

• Two working days per year volunteering for a local charity
• Bonus plan
• Remote working from home opportunities
• Flexible hours
• Career development opportunities: online learning, member development programs, Tuition reimbursement program.
• Outstanding Medical, Dental, Vision and Paramedical benefit programs
• Employer paid defined contribution pension plan
• Industry leading Vacation package
• Subsidized Gym membership programs
• Employee Referral program
• Open concept modern working environment

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials

• Post-Secondary education a requirement.
• Strong attention to detail and excellent keying data entry skills a must.
• Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset.
• Ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
• Must be self-directed, decisive and goal oriented.
• Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
• Ability to embrace and champion change.
• Capable of driving growth capacity by continuously looking for better ways to improve processes.
• Excellent problem-solving skills along with logical thinking.
• Excellent verbal and written communication skills along with effective interpersonal skills .
• Able to work independently.
• Excellent planning & organizational skills.
• Solid team player with the ability to work in a very demanding, fast-paced environment.
• Proficient in MS – Word & Excel and Outlook.
• Ability to work from home and in office (hybrid position).

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows

• Connection – Build meaningful connections with other DLL members

• Health – Manage mental, emotional and physical health

• Finance – Provide learning opportunities to help members achieve personal financial health

• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL.

Settling In

At DLL, we are many things. We are team members, family members, and community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know

Desired Primary Work Location: Burlington, ON

Applicable pay range

$45,241.00 - $67,861.00

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility.

• Deadline for application: Thursday, October 15, 2026

• The selection process may involve an assessment.

• Applications via email will not be reviewed. Please apply online via our career website: www.workingatdllgroup.com

• DLL’s referral program applies

• For more information, please contact our Talent acquisition partner April Kim via april.kim@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to the successful completion of a background check.

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.