Materials CoordinatorCustomer Account Specialist | Amcor
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ID: REQ_97319
Materials Coordinator/Customer Account Specialist
Customer Service
Full time
Americas - North America - United States - Ames - ARP Ames IA
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Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Title: Materials Coordinator
Reports To: Supply Chain Ops Manager
Continuously improve the facility’s production planning, inventory control, customer service, and logistics. Provide support to Production, Quality, Maintenance, and Warehouse Departments in order to safely provide high quality containers in greater numbers at a superior level of service to the customer.
ESSENTIAL FUNCTION AND RESPONSIBILITIES
Performs production planning on a daily basis and weekly scheduling to maximize equipment efficiencies-under the following constraints; energy, warehouse space, and obsolescence.
Enter sales orders and subsequent changes to guarantee the delivery of customer requirements.
Raw material procurement required by the production department to manufacture quality containers efficiently.
Communicate directly with customers to satisfy product quantity and timing, information or planning requirements, product inquiries, and materials specifications.
Provide assistance and guidance with inventory control through cycle counting, production scheduling, and warehousing.
Performs regular monitoring and verification of ERP data base to provide optimum use and accurate reporting. Partners with Maintenance for system accuracy of production assets to meet customer requirements.
Carrier interactions with scheduling domestic and international shipments in accordance with the Corporate Routing Guidelines.
MTP (Multi-Trip Packaging)-coordinate supply of material/customer returns with in supply chain to support production requirements and any planned inventory builds, assist in customer audits as needed with Cycle Counter.
Partner with quality to assist in the process CINS/VINS as required.
Assist with compliance of all company policies including continuous improvement.
Perform other duties as assigned by management.
To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals to perform essential functions.
VALUES
Safety-Integrity-Teamwork-Social Responsibility-Innovation
Bachelor’s degree in supply chain management, logistics, management, or business is preferred. Combined education and experience may be considered, depending on experience and qualifications.
LANGUAGE
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations. Require the ability to write reports and business correspondence. Effectively present information and respond in group environments.
COMPUTER/MATHEMATICAL SKILLS
Must have a working knowledge of Microsoft Office, Lotus Notes, and SAP or equivalent ERP system. Ability to work with intermediate mathematical concepts is required; probability and statics a plus.
WORK ENVIRONMENT
The job functions described here are representative of those encountered while performing the responsibilities of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
Our people are engaged and developing as part of a high-performing Amcor team
Our customers grow and prosper from Amcor’s quality, service, and innovation
Our investors benefit from Amcor’s consistent growth and superior returns
The environment is better off because of Amcor’s leadership and products
Apply on Amcor plc’s careers page