Sales Assistant

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role

The Sales Assistant is responsible for generating sales and delivering a positive customer experience particularly in the market hall area. This includes operational responsibilities assigned by the shopkeeper such as arranging products and maintaining the sales floor. Success in this role involves meeting sales targets, adhering to company policies, and contributing to a positive and organized store environment. The role is integral to supporting store operations and providing friendly and knowledgeable customer service.

What You Will Do

• Maintain store standards and cleanliness to create a sparkling, organized environment.
• Exhibit a positive attitude toward merchandise, the brand, and the company.
• Complete duties assigned by the shopkeeper.
• Meet or exceed weekly sales targets.
• Participate in all market hall inventories and attend store meetings and related functions.
• Adhere to designated work schedule with punctuality.
• Collaborate flexibly with peers and management to accomplish duties.
• Follow IKEA policies and procedures thoroughly.
• Create a positive first impression for customers with an energetic attitude and adherence to dress code.
• Greet customers immediately upon entering the store with a smile.
• Provide customers with current relevant information.

Required Skills To Be Successful

• Effective verbal communication skills.
• Ability to lift and arrange stock products effectively.
• Capability to endure prolonged standing hours in a busy environment.
• Strong customer service focus and adherence to company values.

What Qualifies You For The Role

• High School Degree required.
• Minimum 1 year of experience in retail sales.
• Ability to lift certain products and stand for a minimum of 8 hours.
• Warm and friendly demeanor consistent with Al-Futtaim and IKEA values.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail. 

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.