Cloud DevOps Engineer

Location: Amersfoort CDI, Netherlands Position Summary Thales delivers global, high-availability cloud-based Identity and Access Management (IAM) services for high-profile customers, operating under the highest security and compliance standards. To support continued customer growth and increasing platform complexity, Thales is seeking a Senior Cloud DevOps Engineer to join the Cloud Operations organization. This role is responsible for the reliability, scalability, automation, and continuous improvement of IAM cloud infrastructure and platforms across AWS and GCP, with a strong focus on automation, observability, and AI-assisted operations (AIOps). Key Responsibilities Cloud Operations & Reliability Engineering Operate and support production-grade, highly available IAM cloud services Ensure availability, performance, resilience, and security of platforms Participate in L2/L3 incident response, root-cause analysis, and post-incident reviews Take part in a 24/7 follow-the-sun on-call rotation Drive continuous improvements to operational stability and service quality DevOps, Automation & Infrastructure as Code Design, implement, and maintain Infrastructure as Code (IaC) using Terraform Build and maintain CI/CD pipelines (GitLab) Deploy and manage Kubernetes-based platforms (EKS, GKE, OpenShift) Automate provisioning, deployment, validation, and rollback processes Review DevOps code to ensure quality, security, and consistency Observability & AIOps Initiatives Implement monitoring, logging, and alerting using Datadog Leverage AIOps capabilities for anomaly detection and alert correlation Support faster root-cause identification during incidents Contribute to predictive analytics such as capacity forecasting and failure prevention AI-Assisted Operations & Automation Use AI-powered copilots for troubleshooting and diagnostics Generate and improve operational documentation and runbooks using AI Develop automated remediation and self-healing workflows Integrate AI-assisted insights into operational workflows Database & Platform Services (Supporting Role) Support cloud databases: PostgreSQL, MySQL, MSSQL, MongoDB, Elastic Contribute to upgrades, backups, HA/DR, and monitoring Assist with data migrations where required Ensure database security and performance Collaboration, Documentation & Governance Produce design documents, runbooks, and operational procedures Collaborate with Automation Architects, SREs, and R&D teams Improve scalability, reliability, security, and cost efficiency Follow ITIL-aligned operational processes Operate in regulated and security-sensitive environments Required Qualifications 5+ years operating cloud-based production systems Strong Kubernetes orchestration experience Hands-on Terraform and Infrastructure as Code expertise CI/CD pipeline experience (GitLab) AWS or GCP experience Scripting and automation (Python, YAML, JSON, Bash) Experience with observability tools Strong Linux knowledge Preferred Qualifications Experience with AIOps platforms or ML-assisted monitoring AI-assisted DevOps or Cloud Operations exposure IAM or regulated environment experience ITIL or COBIT familiarity Experience in globally distributed teams Education Bachelor’s degree in Computer Science, Engineering, or equivalent experience Tools & Technologies Cloud: AWS, GCP Platforms: Kubernetes, Helm, OpenShift IaC & Automation: Terraform, Ansible CI/CD: GitLab Observability: Datadog Collaboration: Jira, Confluence, Slack, Office 365 AI Tooling: AIOps platforms, internal AI copilots Soft Skills Ownership and accountability Clear communication Calm under pressure Continuous improvement mindset Comfortable working across time zones Interested? Apply now. We look forward to receiving your application. Interested in finding out more about Thales and why you should join us? Say HI* to new career opportunities.