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Terberg Divisions
📍 Malaysia
🛠 Aftersales | Terberg Zenith Malaysia
Terberg Zenith Malaysia is part of the Terberg Environmental Group, a global leader in specialist vehicles and waste handling equipment with a heritage dating back to 1869. As a family-owned business, we are driven by integrity, quality, innovation, and teamwork in everything we do.
We are looking for a Field Service Technician to join our Aftersales team in Malaysia.
In this role, you will provide on-site technical support, troubleshooting, and repair services at customer depots, ensuring equipment operates safely, reliably, and efficiently. You will play a key role in maintaining customer satisfaction and feeding back improvements to the business.
Respond to customer service calls and carry out on-site diagnostics, troubleshooting, and repairs
Diagnose and resolve mechanical, electrical, and hydraulic faults
Perform preventive maintenance and routine inspections to maximise equipment uptime
Prepare accurate service reports and maintain job documentation
Provide technical guidance and support to customers
Identify recurring issues and feedback improvements to Engineering and Production teams
Ensure all work complies with safety and quality standards
Represent the company professionally while working remotely at customer sites
Work flexibly, including travel (~50%) and out-of-hours support where required
Support colleagues and undertake additional duties as required by management
What We’re Looking For
✅ Experience & Knowledge
Minimum 2 years’ experience in waste equipment, heavy machinery, or related industry
Strong understanding of mechanical, electrical, and hydraulic systems
Knowledge of diagnostics, troubleshooting, and maintenance practices
Ability to read and interpret technical drawings and manuals
✅ Qualifications
Valid GDL driving licence (below 25 tons)
Diploma in Engineering or related field (advantageous)
✅ Skills & Attributes
Strong problem-solving skills with a customer-focused mindset
Ability to work independently in field-based environments
Effective communication and interpersonal skills
High level of professionalism, integrity, and accountability
Organised, proactive, and detail-oriented
Willingness to travel and work in varying site conditions
Why Join Us?
Be part of a stable, international, family-owned business
Opportunity to work on specialised vehicles and equipment
Supportive team environment with strong safety culture
Opportunities to develop your technical skills and grow your career
If you are a motivated technician with a passion for high-quality workmanship, we’d love to hear from you.
Apply on Terberg Group’s careers page