Service & Store Associate - Antwerp (24 hours) - Swapfiets

Swapfiets

About the role

Do you know the city like the back of your hand? Are you a multi-tasker who can be friendly to a customer while driving through the city in our Swapcar? Are you looking for a cool, flexible job at a fast-growing scale-up? Do you enjoy playing the host? Don’t wait any longer and apply!

How you pedal us forward!

Work in the store and deliver outstanding Swapfiets service to members;

You’re the first point of contact for (potential) members, helping them set up a new subscription or providing support with any issues they might have;

Providing sales through service and identifying what product(s) would best fit the member, to contribute to our commercial targets;

You keep the shop clean, tidy and organized;

You will drive around the city by car to help our members;

Perform small bike repairs and preventive maintenance on our Swapfiets bikes on site and in the store, so our members can happily keep biking;

Swap out bikes, if they can’t be repaired on the spot, and drive them to our Store/Warehouse;

The gear you need!

In possession of a driver's license (for a minimum period of 6 months);

Available to work a minimum of 24 hours per week on weekdays, with occasional availability on Saturdays;

Understand and speak English (and Dutch);

Affinity with bikes and service;

Proactive worker

Whether working independently or as part of a team, you always work successfully!

Benefits for a smooth ride!

Your own Swapfiets 🚲 (lease);

Salary of €2.358 based on a full-time salary

Fixed working hours/days. No weekend work;

Hospitalization insurance via DKV;

Group insurance by AG;

Meal vouchers and ecocheques;

32 days of annual leave;

Work fuelled by purpose! We offer a lot of responsibility, challenging and dynamic work;

Become part of Swapfiets's fun operation! Our regular team meetings always include food/drinks and a good time, while we also do bigger team events!

Learn new skills on the job. No day is the same!

Training opportunities and growth possibilities within Swapfiets (you can even move cities or countries with us!);

No seasonal work - we work all year round!

A fun working culture with flat hierarchies and a tight-knit team;

Pedaling Towards Inclusivity at Swapfiets!

At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply because when we pedal together, we go further!

Highlighted Perks

Free Swapfiets

Fun working culture

Growth opportunities

Supportive team

Learning opportunities

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Employee stories

Read more about what working at Swapfiets is like

Store & Field

Lea (Store Associate in Oldenburg, DE)

‘’The ability to improve lives through simple yet effective solutions is something I find very fulfilling”

Store & Field

Justin (Store & Field Manager in Rotterdam, NL)

“The whole atmosphere is enjoyable, I had fun in all the teams that I was part of.”

Store & Field

Rory (Country Manager UK)

“I've worked in various places, and this culture really sets itself apart”

Warehouse & Logistics

Bram (Warehouse Manager in Groningen, NL)

“Although Swapfiets works globally, it still feels warm & local.”

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Ready for the ride?

Join the ride - become part of our purposeful mission, working alongside a great team in a fast-paced, fun environment!

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HQ & Customer Service

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