Catering Assistant ¦ Tuam Road, Galway

Supermac's · Galway, Ireland

About the role

07 OCT 2026

Supermac's Ireland Ltd

Published

October 7, 2026

Location

Galway, Ireland

Category

Restaurant

Job Type

Catering Staff

Description

Supermac's Tuam Road, Co. Galway is seeking full-time and part-time Catering assistants.

JOB PURPOSE

The Catering Assistant ensures top-quality service and cleanliness at Supermac’s, Papa John's, SuperSubs, Mac’s Deli, Bewley’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meet customer needs, and maintain a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit.

THE JOB

Treating our customers to warm and friendly service every time they visit the site.

Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.

Working as part of a team, treating all staff and management respectfully, in all areas as required.

Following company guidelines/training in all aspects of food preparation, production, and storage.

At all times, portray a professional image, both on and off the premises.

Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.

In relation to cash handling, ensure correct procedures are followed as directed by management.

Ensure uniform and personal appearance, complying with company guidelines.

Flexibility to work in all areas of the site as requested by the Manager

Constantly putting the customer first, whether first thing in the morning or last thing at night.

Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager.

Keep lobby area and customer toilets clean and tidy at all times.

WORK ENVIRONMENT

Fast-paced, non-stop environment. At times physically demanding due to business needs, staffing levels, and quality requirements. Teamwork is essential to ensure operations run smoothly across all areas, with clear and consistent communication

What you can expect

Competitive rate of pay

Subsidised Meals on shift

Team incentives

A flexible working environment

A career, not just a job!

A company in growth with a clear vision, amazing culture & great people

Requirements

Deliver great Customer Service on every shift

Follow all safety guidelines, doing your bit to ensure a clean and safe working environment

Have incredibly high standards

Love to work in a team

Flexibility to work in all areas of the restaurant

Successful candidates will have a friendly, outgoing personality, enjoy dealing with the public, and be fully available to work weekdays and weekends.

"Only candidates who currently have the legal right to work in Ireland will be considered."

Apply on Supermac's’s careers page

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