Quality Assurance - FOOD (with BRCGS, FSSC, IFS, HACCP standard) (Technical Administrator and Technical Coordinator)

SGS Academy Portugal (Portugal) · Asean Drive

About the role

Job Description

JOB TITLE

Global BRCGS/FSSC Technical Administrator

REPORTING LINE

Global Product Manager for BRCGS/FSSC

ROLE PURPOSE

The jobholder is responsible the technical administration of BRCGS/FSSC activities. More specifically:

  • To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC support for affiliates
  • To ensure that BRCGS/FSSC processes are completed in accordance with SGS procedures and BRCGS/FSSC requirements to ensure that customers receive certificates in the required timescales.

MAIN RESPONSIBILITES

  • To manage the BRCGS/FSSC Directory data
  • To manage compliance/KPI monitoring
  • To upload BRCGS/FSSC reports and certificates into BRCGS/FSSC Directory
  • To operate processes used to monitor the monthly performance of affiliates and feedback on actions required to improve performance
  • To undertake any other administrative tasks allocated by the GPM.

General

  • At all times, behave in accordance with the Company’s Code of Integrity & Professional Conduct.
  • At all times, adopt a safe behavior by exercising due regard for the health and safety of employees and clients, in line with policies and procedures.
  • This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.

PROFILE

  • Strong interpersonal and communication skills with an ability to interact effectively at all levels within and outside the organisation.
  • Recognized HACCP qualification of a minimum of 2 days in duration with an examination.

REQUIRED SKILLS & COMPETENCIES

  • Fluent in the English language
  • Knowledge of certification processes
  • Knowledge of the BRCGS/FSSC standards
  • Effective time management
  • Attention to detail.
  • Proficient in Microsoft suite (Word, Excel, PowerPoint and Outlook)

DESIRABLE SKILLS & COMPETENCIES

  • Detailed knowledge BRCGS/FSSC standards
  • Additional language proficiency

JOB TITLE

Global BRCGS/FSSC/IFS Technical Coordinator

REPORTING LINE

Global Product Manager for BRCGS/FSSC/IFS

ROLE PURPOSE

The jobholder is responsible the technical coordination of BRCGS/FSSC/IFS activities. More specifically:

  • To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC auditor qualification management for affiliates
  • To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC proposal approvals for affiliates
  • To ensure that IFS processes are completed in accordance with SGS procedures and IFS requirements to ensure that customers receive certificates in the required timescales.

MAIN RESPONSIBILITES

  • Auditor approvals through BRCGS/FSSC Portal and internal systems. Update as required following scheme rules
  • Management of witness assessment activity for BRCGS/FSSC Auditors
  • To monitor completion of calibration training, Harmonization exams and chase as required by GPM.
  • To gain and maintain the knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective IFS Proposal Worksheet approvals for affiliates.
  • To ensure that all IFS administrative reviews are done in time and according to defined parameters.
  • To ensure that IFS certificate issuance and uploading IFS certificates and reports is done without delays within the deadlines defined by IFS.
  • To ensure the IFS Portal is updated with client details and audit information to ensure we meet the IFS targets.
  • To process cancellations, suspensions and withdrawals for affiliate clients in an accurate and efficient manner to ensure all notification bodies are aware.
  • To manage the BRCGS/FSSC Portal data
  • To upload BRCGS/FSSC reports and certificates into BRCGS/FSSC Portal
  • Broad experience and thorough understanding of Food safety principles, Food safety and quality management principles, food manufacturing processes and key food safety challenges facing the food sector across different categories
  • 2+ years’ full-time experience in Food industry or in retail
  • First degree, or tertiary equivalent in a Food related or Bioscience discipline.
  • Knowledge of the BRCGS/FSSC/IFS standard
  • Detailed knowledge BRCGS/FSSC/IFS standard

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

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