We have a fantastic and exciting opportunity for an experienced, energetic and tech-savvy Front of House, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in London, W1S 2HX. STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.
This is more than a Front of House, reception role. You’ll be the face of the building, setting the tone for every interaction and ensuring a five-star experience for employees, visitors and contractors — all while maintaining a safe and secure environment.
You’ll combine outstanding customer service across Front of House, Concierge, Facilities coordination, Administration and Vendor Management with calm, professional security awareness.
Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.
• Delivering a polished, personable welcome to all staff, visitors and contractors
• Creating a consistently high-end, customer-focused experience
• Maintaining an immaculate and professional Front of House environment
• Acting as the central point of contact for Front of House operations
• Building strong relationships with client teams including Facilities and Office Management
• Managing changing priorities with confidence and composure
• Providing accurate, timely information and support
• Responding calmly and effectively in emergency situations
• Championing a high-performance culture and leading by example
• Representing both Securitas and our client in line with their values, brand and culture
• Proven Front of House or corporate hospitality experience
• A confident, energetic person who is an engaging communicator
• Impeccable presentation and attention to detail
• Strong organisational skills and the ability to multitask
• A proactive mindset with natural problem-solving ability
• Professionalism, discretion and integrity at all times
See a different world with Securitas UK
Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.
At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:
So what happens next?
Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.
We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.
Ready to see a rewarding world?
From day one, you'll have access to a range of benefits, including:
Keen to take the next step...
Join a team that values your contribution, supports your growth and helps you build a rewarding career.
Click "I'm Interested" and start seeing a different world with Securitas UK.
Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.
We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.
Learn more about the Security Trained Assistance and Reception Services (STARS) Program here: https://www.securitas.uk.com/services/on-site/stars/
Apply on Securitas AG’s careers page