Collection Management Senior Analyst at Sanofi

About the job

Sanofi Business Services (SBS), one of the 4 pillars of Sanofi’s Business Transformation organization, is setting up a new captive Business Services centre in Budapest to provide Finance & Accounting (Account-to-Report, Customer-Invoicing-to-Cash) as well as Employee oriented (Employee Experience) services.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Services (SBS) has doubled in size and increased its scope. As one department within SBS, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

to a challenging and stimulating professional experience full of growth and learning.

Our team

Our O2C team handle the following activities

• Master data Management 

• Sales orders Management 

• Requests and Disputes Management 

• Credit Risk and Credit Data Management  

• Collections and Customer Contact Management 

• Cash Application and Receivables Management  

• AR related Month-end Closing, Reporting and Non-trade Invoice Management  

These operations are critical for customers & patients products fulfilment, accurate accounting, generating cash flow, customer satisfaction.

Main responsibilities

• Collections Delivery: Deliver collections management services to SBO, including reviewing AR ageing reports and performing collection and dunning activities in the related system.
• Escalation & Follow-up: Determine appropriate escalations and follow-up actions as per the defined process.
• Dispute & Claim Management: Qualify and create disputes identified by Ci2C, and manage dispute resolution under Ci2C responsibility.
• Strategy & Compliance: Contribute to business and customer collection strategy reviews. Execute all activities in compliance with Sanofi policies and guidelines, the global Core Model and operational KPIs.
• Expertise & Coaching: Develop expert-level knowledge of the in-scope activities and local entities to become a super-user. Proactively anticipate operational issues and coach junior analysts.
• Knowledge & Reporting: Build, document and transfer Ci2C Core Model process knowledge (Level 6/7) for collections management. Prepare weekly and monthly KPI reports, and handle ad-hoc tasks defined by the line manager.
• Continuous Improvement: Identify process improvement opportunities by eliminating redundant activities, and participate in process automation initiatives, ensuring seamless adoption and transition.

About you

• Broad, hands-on understanding of the end-to-end invoice-to-cash process, collections and receivables activities
• Proven experience in Collections & Receivables Management, ideally in an international, multicultural environment
• Experience in a Business Services organization, with good business acumen and strong analytical/problem-solving skills
• Hands-on SAP FI experience, plus other AR-related IT tools
• Strong MS Office skills, particularly Excel Interpersonal
• Professional, collaborative, end-to-end mindset when working with internal/external clients and Ci2C front-line teams
• Good communication skills and attentiveness to customer needs and feedback
• Able to organize, prioritize and structure own tasks with attention to detail
• Action-oriented, delivery-driven change agent, acting as role model/coach to junior analysts

Education

Bachelor’s degree in accounting or finance

Languages

• Excellent written and verbal English
• Additional European language skills are advantageous

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave

Be part of something exceptional. Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first. See the full list of our awards at the end of this posting.

Office of the Year 2025 – Evolution Award

Our most recent award – Sanofi is recognized for creating an innovative workspace that supports collaboration and adaptability.

Marketing Diamond Award 2026 – Employer Branding

One of the highest honours at Hungary's prestigious Marketing Diamond Awards, recognizing excellence in employer branding.

BSC Investor of the Year 2025

Awarded by HIPA, ABSL Hungary, and AmCham Hungary for our contribution to Hungary's business services sector.

PwC Workforce Preference Survey 2025 – Top 3 Most Attractive Employers

Ranked 3rd among the most attractive employers in Hungary.

Hungarian Employer Branding Awards 2025 – Gold & Silver

Best Strategic Employer Branding Campaign (Gold) and Best Employer Branding Campaign in the Pharma Sector (Silver).

Join Sanofi and step into a new era of science—where your Progress can be as transformative as our work. We believe in you, support you, and give you the opportunity to go further, think faster, and achieve what you once thought impossible. With us, you can shape the future—ask questions, explore new paths, and find solutions that truly reach those who need them most. Ready to use the power of science to improve people's lives? Let's pursue progress together and discover the Extraordinary!

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