Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Our world-leading luxury Maison in Jewelry and Watches - Cartier is looking for a passionate and highly professional Boutique Assistant to join our boutique in Amsterdam.
As an Ambassador of the Maison, you willbe responsible forwelcoming our clients, managing waitingtimeand ensuring that they are being taken care of in the most efficient manner. You will alsosupport inassistingthe Sales Associates during sales andparticipatein daily boutique operations.
HOW WILL YOU MAKE AN IMPACT?
Welcomeand greet clients upon their arrival in the boutique
Support in managing the waiting time, providing information and storytelling about the Maison and the boutique, and making sure the clients are being taken care of.
Support in ensuring theBoutique’s environment is impeccablefromthe boutique’s set up andset down.
Responsibleinmanaging,orderinganddaily replenishment of floor supplies such as shopping bags, catalogues, pouches, stationery, wrapping paper, client beverages as necessary to ensure smooth operations
Responsible for the onboarding of new BA interns
Targeted on waiting time, welcoming and grooming of the teamBarometer
Assistthe team throughout the sales managing gift wrapping,assistingdiscreetly with various tasks as needed.
Assistthe team with client services, such as executing quick services as needed (cordon change,shiningetc.)
Assistthe team by selling fragrances
Extra tasks
Responsible for supporting SA to elevate their client experience by informing them about local eventsduring daily briefs,proactively checking what client could be interested in.
Contact withthe CRMteam tounderstand and support the team with their gifting strategy
Support boutique activation campaign like Easter,Mother’s Dayetc…
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
You are fluent in English,Dutch is a plus.
You have a strong customer focus and team spirit.
You have a passion for our Maison and luxury.
HOW DO WE KEEP YOU SMILING?
You will be based in one of our Cartier boutiques in Amsterdam (Pieter CorneliszHooftstraator deBijenkorf). You will collaborate with experienced and inspiring colleagues.
As a significant member of the Cartier community, you are also part of a much bigger family at Richemont. We strongly believe in internal development,mobilityand offeringvarious opportunitiesto enhance both your personal and professional development.
#Richemont #WeCraftTheFuture
Apply on Richemont’s careers page