Account Manager - Direct Team (Indonesia)
Sales / Direct Customer Success
Biomedical Campus, Knowledge Tower LT.6, zona 1,2,3,5, Kavling Digital Hub, Jalan Damai Foresta, 15345 Sampora, Cisauk, Tangerang BT, Indonesia
Analyse and solve the pain points of existing Odoo customers. You'll be in charge of customer satisfaction, renewal and retention.
With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 60+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with prices 3x more affordable than other conventional competitors (such as SAP and Microsoft), Odoo effortlessly becomes the preferred choice for entrepreneurs across Indonesia!
You think it's too good to be true? See for yourself. Preview our 1-click demo.
Start a career with us. We offer you an extraordinary chance to learn and grow. Be involved with a very exciting product and a great team behind it.
Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. The companies you'll be in touch with are end-customers of Odoo. Your job will be to analyze and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.
You'll be working in a small, fun and young team with a 'play hard, work hard' mindset.
Your responsibilities include...
Contacting and developing end customers of Odoo
Acting as the key interface between the customer and all relevant divisions
Build long term relationships with your customer portfolio (growth)
Excel in transversal sales & product demonstration
Main focus is 80% on sales (renewals & up-sell opportunities)
Min. Bachelor degree or higher
Fluent in Bahasa Indonesia and English
You are an excellent communicator , you like to negotiate and to achieve targets
Strong knowledge in ERP, business management software and the whole tech industry
Proactive & sales-driven mindset
Organized way of working and a problem solver
1 - 3 years of experience in sales and/or account management
Immediate availability
Farmer attitude
VALUES
You are able to work in a fast-paced start-up environment with a hands-on attitude
You are open-minded and can react to change with agility
You are a quick and autonomous learner
You have an entrepreneur mindset and are not afraid to take appropriate initiatives
Willing to contribute to great company culture
Technical complexity
30
1-50 Users
1.5 months
75% YoY
Profitable
Need More Info?
The founder’s story
The Odoo culture
Who is your manager?
What people say about us?
Time off
12 days of annual leave, birthday leave
Sponsored Events
Happy hour, team buildings, activities, company dinners
Bonuses
Sales commissions paid on quarterly basis, end-of-year payment
Eat & Drink
Coffee, tea, fruit and snacks provided
Company Culture
Young, dynamic and international environment
Great Location
Green Office Park 1, BSD
Work-life Balance
Flexible working hours
Insurance Benefit
Continually-improved insurance coverage provided
Odoo Experience on YouTube
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