As our Nike StoreLead, your mission will be to build the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting.
Responsibilities
Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
Handle more complex transactions or customer service situations
Provideexpertisein one or more areas or functions (shipping and receiving, cashier duties, and customer service)
Seek ongoing training and education to further developexpertise
Assistmanagers in conducting formal onboarding and training programs for associates
Assistwith loss prevention efforts by providing proactive customer service
Assistin coordinating work of other associates
May have key holder responsibilities
High school diploma or equivalent
3 years retail experience
Basic computer skills including Microsoft Office
Ability to work weekends, evenings and holidays as needed
Apply on NIKE European Operations Netherlands’s careers page