Generative and agentic AI are reshaping how commercial teams work — from how insights are surfaced, to how content is created and reviewed, to how decisions are made in market. To move at the speed of that opportunity without compromising on trust, compliance, or quality, the Human Health Division is scaling a GenAI & Agentic Center of Excellence: the team that defines the standards, reusable frameworks, and shared context foundations used to build, evaluate, and ship enterprise-grade AI agents across the commercial portfolio.
As adoption expands across therapeutic areas, business units, and international markets, two things determine whether agents scale well: an opinionated, well-governed rulebook that every agent team can start from, and a shared context foundation so that agents reason with consistent business meaning rather than re-interpreting raw data differently each time. Standards without context produce compliant but analytically wrong agents; context without standards produces inconsistency at scale.
The Associate Director, Agentic Standards & Context Intelligence Lead will lead the Agentic Standards & Context Intelligence pillar within the CoE, owning both halves of that equation. This leader will be accountable for the enterprise standards, playbooks, and specifications that shape how commercial AI agents are designed, deployed, and operated — and for the shared, governed context layer that encodes commercial entities, metric definitions, and domain semantics so agents reason with a common understanding of the business. This individual will partner closely with responsible-AI, engineering, platform, data, business activation, and enterprise governance teams to ensure standards and context are not only published, but activated in the day-to-day work of the teams building AI agents.
Basic Qualifications
Preferred Qualifications
Required Skills
Agentic AI Standards, AI Governance, AI Playbook Development, Change Management, Context Engineering, Cross-Functional Collaboration, Generative AI (GenAI), Governance Frameworks, Knowledge Graphs & Ontology, Large Language Models (LLMs), Multi-Agent Systems, People Leadership, Program Management, Responsible AI, Retrieval-Augmented Generation (RAG), Semantic Layer Design, Stakeholder Relationship Management, Standards Adoption, Strategic Communications, Technical Leadership
Preferred Skills
Access-Aware Retrieval, Agent Evaluation, Agent Observability, Business Glossary & Metric Registry Design, Context Health Metrics (Accuracy, Freshness, Compliance), Data Governance for AI, Enterprise Architecture Influence, MLOps / LLMOps, Prompt Engineering Libraries, Regulated-Industry AI Experience
Business Informatics, Business Informatics, Business Insights, Business Intelligence (BI), Business Metrics, Computer Science, Content Development, Content Management, Content Marketing, Database Design, Data Engineering, Data Modeling, Data Science, Data Visualization, Design for Maintainability, Developer Tools, Engineering Leadership, First Order Logic, Life Cycle Planning, Machine Learning (ML), Progress Monitoring, Software Agent, Software Development, Stakeholder Relationship Management, Standards Compliance {+ 3 more}
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The salary range for this role is
$173,200.00 - $272,600.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
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Regular
No relocation
No
10%
Hybrid
Not Indicated
No
n/a
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