Post-Cruise Support Agent

MSC Cruises · Fort Lauderdale, United States

About the role

We are looking for a Post-Cruise Support Agent to provide exceptional support to guests and travel advisors by resolving post-cruise inquiries and escalated concerns. You will manage complex guest and advisor issues, ensuring timely and accurate resolutions. Ideal candidates have experience in customer service or hospitality and excel in problem-solving and communication.

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