To provide efficient HR services to MHI-EMEA. To be the first contact for all HR related queries and escalate these when required. Work alongside the Head of HR and HR Team, ensuring all employees and managers are provided with key information on HR processes and procedures. To process and oversee the payroll and benefits procedures for employees of MHI-EMEA. To provide support and training, when required, to the HR Officer.
General Duties
Support HR projects and initiatives across MHI-EMEA as required.
Provide HR support to branch offices and work closely with local HR contacts on employee related matters.
Manage the FY2026/27 Performance Management and Goal Management (PMGM), salary review and bonus processes, ensuring all requirements are completed accurately and within agreed timelines.
Support with maintaining HR policies and procedures in line with legislation.
Prepare HR reports, metrics and management information as required.
Assist with employee engagement initiatives, surveys and follow-up actions.
Support with ad hoc HR projects and activities as required.
Annual Salary Review
Manage the delivery of the annual Performance Management and Goal Management (PMGM) appraisal cycle.
Provide job coding to managers, ensuring roles are aligned to the appropriate grade, level and responsibilities.
Prepare and provide salary benchmarking data to support salary review discussions.
Meet with General Managers to review performance appraisal outcomes, discuss salary proposals and provide guidance to ensure a consistent approach across the company.
Liaise with HQ, branch offices and line managers to support performance appraisal and salary review processes.
Communicate updates and amendments to salary proposals following discussions with senior management and ensure all agreed actions are implemented.
Draft the salary review and bonus letters following management approval.
Prepare the bonus payment and liaise with payroll to ensure payments are processed accurately and within the agreed deadlines.
HR Administration
Payroll and Benefits
To process the payroll
Responsible for MHI-EMEA’s benefits administration
Payroll and benefits analysis when required
Resourcing
Manage the end-to-end recruitment processincluding advertising, shortlisting, interviewing and offer management.
Produce correspondence regarding offer of employment / contract of employment / changes to employment contract.
Ensure all pre-employment checks, including references and background screening, are completed in line with company procedures.
Provide guidance and support to HR Officer on recruitment processes and best practice.
Maintain and update job descriptionsto ensure they accurately reflect role responsibilities and requirements.
Conduct and deliver the new starter induction
Oversee the probation review process and support the HR Officer in monitoring completion of probation assessments.
Provide training and support to other HR members on Recruitment processes
Provide salary benchmarking data to support recruitment, salary reviews and organisational changes.
Learning and Development
Review and improve, where necessary, current training programmes in place
Support with training courses and training providers if necessary
Oversee training events and support the HR Officer with their coordination.
Employee Relations
Administrate ER letters and documents
Take ER meeting minutes / notes if required
Arrange OHT appointments as and when necessary
HR Policy and Practice
Provide advice and guidance to managers and employees on HR policies and procedures.
Maintain and update the Staff Handbook and Policies
Keep up to date on legislation changes and report these to the Head of HR.
Other Duties
Work with HRIS team to provide feedback as a user to ensure new HR systems are fit for purpose
Work across HR teams to support with HR topics like employee engagement and retention of talent
Provide support and training to other HR members when required
Undertake other duties if required
Required Skills
Strong analytical and problem-solving skills
Excellent attention to detail
Strong customer service focus and ability to communicate effectively with employees, managers and external providers
MS Office (Advanced);
Excellent written and verbal communication skills
Initiative and problem-solving attitude;
Strong interpersonal skills with the ability to build trust, credibility and effective working relationships across the company
Strong organisational and time management skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Ability to handle confidential and sensitive information with discretion
Experience/Education
A minimum of 2-3 years' experience in an HR Advisor role or similar level position.
Experience with payroll calculations, processes and systems
English and Maths GCSE Grade C or the above, or equivalent
CIPD Level 5 qualified or above.
Visiting group companies’ offices in the UK and Europe if required.