Key points and objectives of the position
Manage reseller performance
Analyze sales data
Create and execute parts promotion programs
Lead reseller communications
Monitor market dynamics
Description of tasks
1. Reseller Performance Management
Monitor monthly sell‑in and sell‑out data against assigned quotas.
Identify performance gaps and coordinate with resellers on corrective actions.
Support quarterly business reviews with performance summaries and forecasts.
2. Sales Data Analysis & Reporting
Consolidate reseller sales data and prepare monthly status reports with key metrics.
Track inventory levels, aging, and parts mix to highlight risks or opportunities.
Maintain dashboards for management review.
3. Create and execute parts promotion programs
Support rollout of trading programs, including target setting, communication, and claims processing.
Track program effectiveness (ROI, participation rate) and ensure compliance with program rules.
Coordinate with internal teams (logistics, finance) to resolve operational issues
4. Reseller Communication & Issue Resolution
Serve as point of contact for resellers on execution‑related matters.
Document and escalate unresolved issues; follow up until closure.
Distribute program updates, price changes, and policy notifications in a timely manner.
5. Market Intelligence & Business Support
Collect feedback from resellers on competition, demand trends, and program effectiveness.
Provide input for sales forecasting and inventory planning.
Assist in ad‑hoc projects related to channel development.
Experience
• At least 4-6 year in after sales of automotive industry. Involvement in parts business is strongly recommended.
Personal Skills
Fluent in both Chinese and English, with strong verbal and written communication skills.
Knowledge of MB parts family is a plus
Knowledge of parts business in Taiwan Market
Communication skills
Specific knowledge
• Analysis skills
• Presentations skills
• Well-versed in PC operations
Apply on Mercedes-Benz Group AG’s careers page