Account Manager (Hospitality) - Lightspeed
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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for an Account Manage r at Lightspeed, you'll join our APAC Hospitality Sales team and you will be responsible for managing inbound sales for our hospitality venues based in the APAC market. Your role will be working closely with a large range of merchants to build rapport, understand their objectives and ensure they’re getting the best solution possible to help them achieve their goals.
Act as a trusted Account Manager to customers who inquire about further Lightspeed offerings, to understand their requirements and provide solutions that add value to the customer, tailoring recommendations to the customers needs and preferences
Build trust and rapport and demonstrate active listening to support your focus of upselling and maximising account growth in every customer interaction
Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms
Demonstrate software solutions to customers, from core POS products to modules and upgrades
Responsible for reactive upsell from inbound sales and expansion monthly recurring revenue
And a little bit of…..
Building strong retailer advocacy, increasing hospitality owners empathy and understanding throughout the company
Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role
You will be stepping into a supportive and collaborative team who celebrate not only team but also individual success.
Experience in an account management, sales development representative or similar role carrying a sales quota
Understanding of solution-based consultative sales in a SaaS environment
Ability to use Salesforce.com and other technologies to manage and organise pipeline
Entrepreneurial approach; you work smarter not harder
Good time management with strong organisational skills
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
Be a changemaker
A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities
Plus benefits designed to keep you happy, healthy and fulfilled.
Lightspeed share scheme (we are all owners)
Unlimited paid time off policy
Flexible working policy
Health and wellness benefit of $500 per year
Mental health online platform and counselling & coaching services
Paid leave and assistance for new parents
LinkedIn Learning license
Incredible snack bar filled with a variety of snacks & drinks, to keep you going throughout the day
Weekly catered lunches for the entire office
Exciting events hosted regularly by our Melbourne Culture Club
State of the art office located in Melbourne Central Towers
Dog friendly environment
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Apply on Lightspeed Commerce’s careers page