E2E Transaction Support Expert

LOCATION: Liberec / Czech Republic | COMPANY: Knorr-Bremse Services Europe, s.r.o. | DEPARTMENT: I/MD Managing Director | REQUISITION ID: 10547 | ON-SITE/REMOTE: Hybrid

Do you want to join an exciting and offensive growth journey as E2E Transaction Support Expert in an international company? Welcome to the company that through its products and services contributes to increased global sustainability.

Role purpose

Provide operational support to KAMs and EMEA Sales teams through efficient handling of quotation, pricing, customer master data, and documentation processes.

YOUR TASKS

• End-to-end processing of defined Sales tasks such as pricing updates and overdues, support in contract and documentation workflows, handling supplier portals and communicate updates (raised via Service Now)
• Act as process owner for respective hub processes
• Administrative support for KAMs with partial customer interaction
• Ensure compliance with SLAs and process standards
• Collaborate with Supply Chain, Controlling, and KAM teams
• Manage data management and maintenance of global sales databases, e.g. ERP and CRM (SAP)
• Run customer and market information research
• Support in Task Force Management

YOUR PROFILE

• Min. 3-5 years of experience in Sales Backoffice, Customer Support, Inside Sales, or similar
• Strong organizational skills and attention to detail
• Basic understanding of SAP/CRM systems
• Team-oriented working style
• Professional communication skills
• Fluent English (written and spoken), minimum level B2

Knorr-Bremse is the global market leader in braking systems and a leading supplier of other safety-critical railway and commercial vehicle systems. Knorr-Bremse's products contribute significantly to increased safety and energy efficiency on both railway tracks and roads around the world.

Knorr-Bremse is active in the key global megatrends: urbanisation, sustainability, digitalisation and mobility. Knorr-Bremse has more than 32,000 employees at over 100 locations in more than 30 countries around the world. In 2022, Knorr-Bremse achieved sales of more than EUR 7 billion and we continue to work hard every day with great expertise to maintain our position as one of the most successful industrial companies in Germany.

Visit https://www.knorr-bremse.com/en/ for more information about the company