Sunnyvale, CA, United States
Not Remote
Future Forward
Company Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here.
Primary function of position
The Staff Product Manager, Future Forward will be responsible for product management of novel robotic platforms and technologies. This includes executing high-impact future oriented projects to elevate the capabilities of future platforms, working closely with customers to capture voice of customer and translate research and insights into user needs. Interface with cross-functional teams including Product Design, Interaction Design, Human Factors, Clinical Development Engineering and Engineering to create product requirements and represent the customer through the Product Development Process (PDP), manage trade-offs and prepare new products for commercial launch. This role takes ownership in strategic planning, representing the voice of the customer to the organization, and acting as a leader in product development efforts. Working across multiple product franchises, in multiple geographies, and in collaboration with multiple cross-functional stakeholders across Product Operations and Commercial functions, this person also will have a unique breadth and story-telling platform, tying the value-proposition of multiple products into a cohesive and compelling story that ranges across the portfolio lifecycle (from launch to end-of-life).
Essential Job Duties
Roadmap Development
Drive the product roadmap, particularly the Desirability and Feasibility aspects, in alignment with the company’s long-term priorities. Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
Develop a deep understanding of the diagnosis and treatment of new clinical spaces, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders.
Understand market-leading, emerging and complementary technology and its impact on Intuitive’s product lines.
Conduct qualitative and quantitative market research. Direct customer interviews (patients, HCPs & their care team, providers and payers) and observations to develop insights and inform the product roadmap.
Product Design, Development and Launch
Propose next-generation products and services aligned with customer needs and company’s long-term targets:
Identify and clearly articulate unmet customer needs
Evaluate fit or prototype product solutions
Evaluate critical business requirements and potential product impact
Cross-functionally manage projects through the product development process including developing market requirements and product requirements
Negotiate core product tradeoffs and create alignment across key cross-functional stakeholders, including design engineering, clinical development engineers and manufacturing.
Facilitate tradeoff discussions with design teams while keeping the needs of the customer and the business in mind.
Establish product positioning, claims, messaging and initiate market research for pricing.
Ensure execution of a smooth product rollout process, including global product launch. Manage cross-functional product rollout teams to prepare products for worldwide launch.
Measure product success by monitoring product adoption and seeking post-launch product feedback.
Work closely with downstream product management for global product launch, SIOP, quality and commercialization.
Business Analysis
Identify high potential product investigations by potential market size and customer benefit
Evaluate value to the customer and willing to pay of proposed product concepts
Negotiate core product tradeoffs between cost and performing; align key cross-functional stakeholders
Inbound and Outbound Business Developmen t
Work with the engineering and business development teams to evaluate new technologies and prioritize the new business development pipeline
Must be a highly passionate individual that notices and cares about design details and physician/customer experience with medical technology
At least 10 years of professional experience with at least 5 years of experience in medical device product management and product marketing
Experience defining and managing market and product requirements for medical devices
Develop solid commercial and KOL partnerships to inform a value-driven portfolio narrative
Excellent communication and presentation skills, including experience presenting to senior management and customers.
Self-starter with ability to take leadership in a fast-paced environment.
Able to prioritize and smoothly manage multiple tasks.
Agility to pivot focus to meet evolving sales and customer needs.
Proven ability to work across disparate parts of an organization to deliver results.
Well versed in MS Office Suite, Tableau, SFDC and digital marketing tools.
Ability to work in surgical labs and hospital patient care areas is required.
Ability to travel 30%. Some international travel may be required.
The position is located at Intuitive Headquarters in Sunnyvale, California.
Required Education and Training
At least 15 years of professional experience with at least 5 years of experience in product management and product marketing
Minimum Bachelor’s degree.
Working Conditions
Ability to travel 30%. Some international travel will be required.
Masters degree in life science, engineering or MBA preferred.
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Apply on Intuitive Surgical (Canada)’s careers page