Retail Cashier and Customer Service Associate

INGKA Holding · West Sacramento

About the role

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

West Sacramento

Employment type

Full Time Permanent

Department

Customer Relations

Anticipated Closure Date

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Candidate profile (title)

Why we will love you

Candidate profile (text) - Default language

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Key responsibilities (title)

What you'll be doing day to day

Key responsibilities (text)

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.

- Provides an efficient and accurate checkout experience in various areas of the store.

- Offers additional products and services such as home delivery, credit card, and IKEA Family card.

- Resolves customer concerns independently to meet their unique needs and expectations.

- Provides friendly, safe, and efficient car loading and unloading services.

Team vision ( title)

Together as a team

Team vision (text)

You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that's pretty cool!

Let's connect

Let´s connect

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time

• WiselyPay – get earned wages up to two days early

• Paid parental leave (up to 16 weeks)

• KinderCare tuition discount

• Retirement and bonus plans

• Co-worker discount, meal deal, and referral bonus

• Pet insurance program

• Education assistance and learning programs

• Safety shoe reimbursement

• 24/7 telehealth visits

• Dental and vision plans

• Medical and Rx plans (must work min. 20 hrs/wk)

• A fun and inclusive work environment

JOB TYPE – Permanent

HOURS - 34-40 hours per week /Benefits Eligible

SHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance

The pay rate for this role is $18.50/hour

The anticipated posting closing date is on or around 9/27/26

Local section (title)

Qualifications

Local section (text)

• 1 year sales or customer service experience preferred.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimen­sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values

Being your unique self, while respecting and including others

A passion for home furnishing

Performing & delivering while learning & developing

Having fun!

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