ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Supervisor, Accounts Payable at ICON, you will oversee the accounts payable process, ensuring timely and accurate processing of invoices and payments.
What You Will Do
You will oversee accounting and financial operations workstreams, ensuring deliverables meet quality and timeline expectations.
Key responsibilities include
- Supervising daily corporate credit card administration activities, ensuring transactions, reconciliations, uploads, and program controls are completed accurately and on time.
- Managing team workflows, shared inboxes, helpdesk queries, and ServiceNow tickets to maintain service levels and timely resolution of issues.
- Acting as an escalation point for complex cardholder, banking, and program-related queries.
- Monitoring program compliance, identifying risks, and ensuring adherence to company policies, audit requirements, and internal controls.
- Coordinating monthly reporting, reconciliations, exception management, and stakeholder communications.
- Collaborating with banking partners, Finance teams, Compliance, and other key stakeholders to support program objectives.
- Providing coaching, training, and development opportunities to team members while promoting a culture of accountability and continuous improvement.
- Identifying process improvement opportunities and driving initiatives to enhance efficiency, controls, and the cardholder experience.
- Analyzing program metrics and trends to support decision-making and operational effectiveness.
Your Profile
You will have strong financial operations experience, excellent leadership capabilities, and a proven ability to manage complex processes and stakeholder relationships.
Required qualifications and experience
- Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
- Significant experience in corporate credit card program administration, financial operations, accounts payable, banking platforms or a related area.
- Experience leading or supervising teams in a fast-paced, service-oriented environment.
- Strong understanding of internal controls, compliance requirements, audit processes, and financial governance.
- Experience working with banking platforms, Oracle, ServiceNow, reporting tools, and other financial systems.
- Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively across departments.
- Demonstrated ability to drive process improvements and operational efficiencies.
- Willingness to travel as required (approximately 5%)
What ICON can offer you
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply