Hilton Direct Frankfurt is looking for an Account Executive to manage the meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations, working under the direction and guidance of the Manager, Hilton Direct. The primary role of this position is to deliver an industry leading service to your customers with a focus on developing relationships and increasing conversion.
The Account Executive will manage meeting inquiries of an assigned portfolio of clients supported by our HWS &ASO EMEA Offices focusing on the pharmaceutical segment, increasing business and productivity from them, with support and direction from the Senior Account Executive as well as the Manager, Hilton Direct, in line with the overall Hilton Direct strategy.
Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels
Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; converting business opportunities into business transactions
Act as communicator between accounts and hotels, share brand knowledge with clients and client knowledge with hotels
Document development of business opportunities within relevant systems and reports them accordingly
To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values
To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels
Participate in industry events and represent Hilton Worldwide at trade fairs and workshops, agreed by the line manager
Update manuals and other department related documents; support training for new team members
Adheres to measurements of ROI to ensure overall effectiveness
Comply with all policies, systems and procedures as laid down by Manager Hilton Direct
None
Effective collaborative skills to build positive relationships with internal and external stakeholders
To be sales driven, motivated to achieve targets
Ability to communicate at all levels
Selling Skills with ability to priotise and work at pace
Strong administrative and organizational focus to work in a highly structured way
Persuading and influencing skills
High level of verbal and written communication skills
Willingness to develop and take responsibilites while working within a team but also self-dependent
Good knowledge of market segments
Understanding of competition and marketing strategies
Able to manage conflict
Good in interpreting and analysing data
Proficient in Microsoft Office applications
Usage and knowledge of other Sales Systems, e.g. Salesforce
Understanding of sales process; tools, measurements and systems
Minimum Years of Experience: Relevant year/years of sales experience
Fluent in English and German
Education: BA/BS/ bachelor’s degree
Hotel sales experience either in a Groups, Conference & Events team or as a Sales Executive is favorable but not require
Proficient in any other widely used languages in Europe is ideal but not required
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At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
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Apply on Hilton Worldwide’s careers page