Team
Operations / Business Strategy
Location
Jakarta, Indonesia
Job Type
Full-time
The role at a glance
Get to Know the Team
The Omnicommerce team powers Grab's offline dining business in Indonesia, building and scaling seamless tech solutions for both restaurant partners and diners. Behind key products like Grab Dineout Deals and Reservation (Chope with Grab), we bridge digital convenience with real-world dining to help millions discover, reserve, and save. Our team excels at hunger, ownership, and accountability to drive bold initiatives. As the engine of Grab's offline-to-online strategy, we directly accelerate merchant growth and shape the future of dining technology in one of our largest markets.
Get to Know the Role
As the Strategy & Planning Assistant Managerwithin the ID Omnicommerce team, you will drive overall financial governance, P&L management, forecasting, and strategic growth for the business unit. In this position, you will also oversee strategic projects and play a key role in coordination with your team both within and outside Omnicommerce to ensure seamless implementation of growth initiatives. This role demands a strong balance of financial acumen, operational planning, and commercial strategy to scale high-value portfolios while driving path-to-profitability initiatives. You will report to the Strategy & Planning Omnicommerce, Manager and be based onsite in Grab's Jakarta office.
The Critical Tasks You Will Perform
Lead Budget Planning & Forecasting: execute budgeting and weekly forecasts, cascade targets into segment Sales and territory budgets, and drive actions to stay on target.
Own Strategic Project: Lead the end-to-end operational execution of strategic project to expand merchant selection and improve margins, covering commercial setup, purchasing operations, financial processes, performance monitoring, and risk mitigation.
Oversee Enterprise segment &Bank Partnership Strategy: Drive Omni adoption among Enterprise Mex through tailored commercial and product solutions, while scaling bank partnerships.
Drive Competitive Intelligence: Monitor competitors and market trends to identify gaps and provide actionable insights for management strategy.
Skills you need
What Essential Skills You Will Need
Min. 3–5 years of relevant experience in the startup or technology industry.
Solid P&L management and financial modeling experience, with a track record of improving profitability and forecast accuracy.
Strong analytical and problem-solving skills, with a data-driven approach to translating complex analyses into actionable business recommendations.
Excellent stakeholder management and communication skills, with proven ability to influence and collaborate across cross-functional teams.
Strong presentation and storytelling skills, with experience developing clear, management-ready decks and recommendations.
SQL proficiency is required for data analysis and decision-making.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Life at Grab
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
What’s it like to work at Grab?
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Meet the Operations and Sales team
Our Operations and Sales teams are the dynamic duo decoding user behaviour – from our partners to our consumers! Discover innovative ways to get things done and ensure smooth operations for the millions of micro-entrepreneurs who use the Grab platform.
To succeed in Operations at Grab, we must immerse ourselves in the markets so that we can experience the pain points of our consumers and partners. For example, the traffic in Bangkok and Jakarta makes our driver-partners value a job not just based on the travel distance but how long the trip will take in traffic. This consideration plays a big part in how we design the pricing scheme for different services in the region. Only by sitting in the traffic yourselves can you feel the pain of our partners and empathise with them.
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Hong Khai Loh Lead Product Manager, Fulfilment – Dispatch
In my role, I am responsible for Grab Indonesia’s Help Centre articles. I provide information and solutions to troubleshoot any issues our passengers, merchant and driver-partners might have. I also deal with customer queries and remedy any specific issues end users might be experiencing. Dealing with people when they’re frustrated can be tricky – but I think customer service is the best place to learn about humanity and empathy and widen your perspective. It teaches you how to listen and understand people to find solutions – that’s why I love my job.
Meizer Assiry Senior Content Development Specialist
If I could sum up life at Grab, it would be flexible, evolutionary and life-changing. This is the place to live your life and learn the lessons that come with that – both inside and outside of work. Grab has evolved but it’s still like a start-up because we’re learning something new every day.
Pakamol Thuvanalin Assistant Manager, GrabMart and GrabExpress, Strategy Lead
Meet the Business Strategy team
Our business strategy teams are here to break down complex issues and drive data-led decision-making within Grab. Work with teams across the business, diving into data analysis and crafting success plans to build our superapp.
Everyone here at Grab is so open – problems might arise, but our sole focus is always to find the solution. We also get to meet new friends all the time at Grab. Whatever fun activities you would usually do with friends, we get to do them here together.
Titaree Audomkittanasarn Strategy Manager, Merchants and Innovation
My team consists of people with different personalities and backgrounds, and we cherish our differences. We also have different skill sets which complement each other.
Ryan Joshua Pelealu Head, Digital Business and S&P – Jabo Territory
At Grab, people are very kind, very open, very smart, and encourage everyone to generate new ideas. If the idea is acceptable and justifiable, then we have a very open path for sharing.
Rizky Ardian Hidayat Head, Business and Growth Jabodetabek
The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
Grab a spot in our talent community
Interested in what’s next at Grab? Join our talent community to get early access to opportunities and updates on our teams, work, and culture. Join now
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Apply on Grab Holdings’s careers page