Service Now - Software Engineer - Career

Equifax

About the role

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology.

What You'll Do

  • SAM Pro Implementation: Design and configure the ServiceNow SAM Pro module, including entitlements, software models, and discovery patterns.

  • Tier-1 Publisher Management: Utilize and customize specialized Publisher Packs to manage complex licensing for:

    • Microsoft: Manage Office 365 SaaS consumption, SQL Server core-based licensing, and Windows Server infrastructure reports.

    • Oracle: Configure database cluster views, manage Oracle-specific reconciliation, and generate Effective License Position (ELP) reports.

    • IBM: Integrate with IBM License Metric Tool (ILMT) to track PVU-based licensing and ensure compliance for IBM software products.

  • Shopping Cart & Procurement

    • Integrate SAM with ServiceNow Shopping Hub and Service Catalog to automate software requests.

    • Develop workflows that automate license reclamation and software deployment upon catalog approval.

    • Configure Asset Management-Procurement Integration to automate entitlement creation from purchase orders.

  • Optimization & Compliance: Develop dashboards and automated "reclamation candidates" to identify underutilized software for cost savings.

What Experience You Need

  • ServiceNow Expertise: Proficiency in JavaScript (ServiceNow API), Business Rules, Script Includes, and Flow Designer.

  • Integrations: Experience with REST/SOAP APIs and Integration Hub to connect with external vendor portals and inventory tools.

  • Data Management: Skilled in using Transform Maps and Data Loads to ingest bulk entitlement data from legacy systems.

  • Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS-SAM).

What Could Set You Apart

  • SaaS Management: Direct experience with SaaS License Management for cloud-based vendors.

  • Frameworks: Solid knowledge of ITIL v4 frameworks, particularly Service Request and Asset Management

Apply on Equifax’s careers page

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