At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
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Job Posting Title: Accounting Assistant, Accounts Payable
The Accounts Payable (AP) Accounting Assistant is a key contributor to the North America Shared Services team, supporting core AP operations and delivering high-quality customer service to both internal stakeholders and external vendors. This role is responsible for managing a high volume of inquiries, researching invoice and payment discrepancies, and ensuring timely resolution to prevent payment delays.
This position requires strong analytical skills, attention to detail, and the ability to identify root causes to drive long-term process improvements. The AP Accounting Assistant plays an important role in maintaining strong vendor relationships, ensuring compliance with internal controls and service level agreements (SLAs), and safeguarding confidential financial information.
Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution
Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies
Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded
Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing
Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency
Escalate complex or unresolved issues to management with appropriate documentation and analysis
Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP
Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger
Reconcile vendor statements and maintain accurate vendor account records
Support vendor compliance and maintain positive vendor relationships
Provide guidance and support to operations teams on AP-related inquiries and processes
Assist with special projects, reporting, and other duties as assigned by AP leadership
Associate’s degree in Accounting, Finance, or related field preferred
Minimum of 2 years of experience in Accounts Payable, accounting, or customer service
Experience in a shared services environment is a plus
Skills & Competencies
Strong customer service mindset with the ability to handle high-volume inquiries professionally and efficiently
Excellent communication skills, both written and verbal
Strong analytical and problem-solving abilities with attention to detail
Ability to prioritize tasks, manage time effectively, and adapt in a fast-paced environment
Proven ability to work cross-functionally and influence outcomes
Proficiency in Microsoft Office Suite, including advanced Excel (PivotTables, VLOOKUP)
Experience with SAP or similar ERP systems preferred
For this position, the expected base pay range is $20.75 – $27.75 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
This is a temporary role, eligible for paid sick time.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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