Manage end-to-end operational execution of FCL/LCL ocean import shipments from pre-arrival through customs clearance, delivery, and shipment closure.
Coordinate import shipment activities with shipping lines, NVOCCs, CFS/ICDs, transporters, customs brokers, overseas offices, agents, and internal stakeholders.
Monitor vessel schedules, ETA changes, vessel arrivals, berthing, discharge, and cargo availability.
Ensure timely receipt and processing of pre-alerts, arrival notices, shipping documents, and other import documentation.
Track shipment milestones including vessel arrival, discharge, cargo availability, customs clearance, delivery order, transportation, and final delivery.
Ensure timely action on shipment milestones, cut-offs, free time, and delivery timelines.
Maintain accurate and timely shipment updates in the operating system.
Documentation & Customs Coordination
Review and process import documentation including Bill of Lading, commercial invoice, packing list, certificates, arrival documents, and other shipment-related documents.
Verify HBL/MBL details and coordinate amendments or corrections with customers, agents, shipping lines, and overseas offices.
Coordinate with Customs/CHA teams for customs clearance and resolution of documentation or clearance-related issues.
Coordinate issuance and processing of Delivery Orders and ensure documentation is completed within defined timelines.
Ensure compliance with applicable customs, port, shipping line, and company requirements.
Maintain complete and accurate shipment records for operational and audit requirements.
Shipping Line & Vendor Coordination
Coordinate with shipping lines/NVOCCs for arrival notices, vessel updates, discharge status, Delivery Orders, container release, and other import requirements.