Create, process and execute customer orders for products, projects, and maintenance/repair services for a designated dormakaba country/region
Process purchase orders according to department procedures
Generate and issue invoices to customers in a timely manner, ensuring accuracy and compliance with company policies
Ensure accurate and timely entry of data into systems, maintaining data integrity and confidentiality
Communicate with customers to confirm order details, address inquiries, and provide updates on order status
Assist in preparing reports and maintaining records and templates related to order management and invoicing activities
Liaise with Local Sales teams, Supply Chain, Procurement, Finance, and Technicians to gather necessary information and ensure seamless order processing and invoicing
An experience that matters: your skills
Language Skills
Fluent English in both written and spoken communication
Fluent in any European language in both written and spoken communication
Experience & Skills
Previous experience in a similar role within a sales and service back-office environment
Experience in processing and executing customer orders, and generating and issuing invoices to customers
Business Administration, Supply Chain, Finance, Sales or a related field is preferred
High level of accuracy and attention to detail in processing orders and generating invoices
Good verbal and written communication skills for effective interaction with customers, sales teams, and other stakeholders
Proficiency in using ERP and CRM systems, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
Organized, high level of accuracy and detail oriented
A workplace that matters: our offering
Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
Attractive remuneration package
Opportunity for flexibility with a hybrid working model
Home office allowance
25 days paid annual leave
Additional health insurance
Employee Assistance Program (Mental Health, Legal & Financial Counselling
102,26 EUR Food vouchers
Public transportation card
Optional parking space
Multisport card
Language training opportunity
Employee referral program
Brand new modern office premises in a class A Business building
Fresh fruits in the office
Training and mentorship programs
Access to over 15,000 LinkedIn Learning courses to assist in your development