Senior Learning Manager, UKI & Nordics

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The WW Commercialisation Learning (WWCL) organisation is the catalyst for empowering the field force to drive transformative customer experiences that enable the Bristol Myers Squibb mission: To transform patients’ lives through science. The International Commercialisation Learning Team, a sub-team of WWCL, is a dynamic learning team that is delivering excellence in building expertise and knowledge for our field force around the globe.

What we are looking for

The International Commercialisation Learning team is currently looking for a talented individual who possesses the skills needed to ensure both the immediate and long-term success of commercialisation learning across UKI and the Nordics. The Learning Manager, UKI & Nordics will act as a conduit between various stakeholders regarding sales learning solutions, services and technology to see the big picture and leverage diverse perspectives to maximize performance.

Who you will work with

This position reports to the Commercialisation Learning Lead for UKI/Nordics, Southern European Cluster & Latam. In this role, the Learning Manager, UKI & Nordics will work with Sales Management, Marketing, Strategy & Operations, HR, Medical, WWCL COE, Learning Managers and multiple matrix teams, to ensure that all key learning initiatives add value that support the local business objectives.

Primary responsibilities

• To develop strategic learning plans across all Business units for UKI and the Nordics.
• Deliver and/or support all training initiatives for commercial sales teams; to include disease state, clinical, competitor & product knowledge, product launches, selling skills, coaching & functional skills and capability building.
• Partner with stakeholders at all levels to ensure business priorities are achieved and align learning solutions where appropriate.
• Establish a robust model for how learning supports the functional skills and capability development for the field roles (including first line managers) across our commercialisation model (initial and advanced training curricula).
• Identify, recommend, and execute learning programs that leverage resources from the WW Commercialisation Learning Centre of Excellence (COE) to evolve training strategies to deliver integrated training curriculums with minimal adaptation.
• Share learnings with colleagues and with the COE to drive efficiencies and innovation.
• Act as a strategic business partner to advise and provide input on the strategic direction of the Commercial Training strategy to organise and deliver innovative and flexible training solutions (curriculum & pathways) that drive an evolving and agile business centric organisation.
• Develop & design innovative learning solutions, to include disease state, clinical, product knowledge, selling skills & capability upskilling, that demonstrate value and leverage technology, platforms and processes to meet the needs of the business and the learner.
• Develop, update and execute the learning strategy for First- and Second-Line Sales leaders for the region.
• Assess and analyse the effectiveness of training programs and initiatives utilizing the Kirkpatrick Model.
  • Continuously seek to identify and leverage state-of-the-art adult learning methodologies that can accelerate skill and knowledge development of field teams.
  • Project manage key WW Commercialisation Learning initiatives at the market level and collaborate with Learning Managers across other markets.
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• Qualifications:
• Bachelor’s degree or equivalent required; Advanced degree strongly preferred: MBA, PharmD, or other graduate experience.
• 3+ years pharmaceutical experience, including professional work experience in field learning development and execution.
• Experience in developing and executing learning strategies.
• Intermediate knowledge of adult learning principles and learning design
• Strong Communication, organisational and interpersonal skills, and proven project management experience
• Influential individual contributor with credibility and track record of establishing strong collaboration across matrix organisations, including senior leadership, to prioritize business objectives and drive actions to meet business requirements.
• Effective facilitation and presentation skills
• Ability to prioritize, manage and execute on multiple projects simultaneously.
• Diligent attention to detail, accuracy, timeliness, and follow-up
• Influence, negotiation and leadership skills required.
• Curiosity & innovative thinking to generate new ideas and approaches to respond to the evolving environment.
• Strong Influencing, negotiation, coaching and leadership skills.
• Experience in maturing existing and delivering new capabilities.
• Experience in partnering and collaborating with external vendors/agencies.
• Ability to travel less than 10% of time.
• This position will be based in Uxbridge, UK and requires the candidate to be on site 50% of their working time on a rolling two-week basis
• Valid passport required

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Bristol Myers Squibb is Disability Confident – Employer

A UK Government scheme

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BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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R1606510 : Senior Learning Manager, UKI & Nordics