Join our dynamic team at Atlas Copco (Malaysia) Sdn. Bhd. as a Sales Consultant - Optimization within the Compressor Technique Service Sales department, located in Penang. This is an exciting opportunity to become an integral part of a motivated and supportive Customer Center (CC) , where your passion for sales and customer focus will contribute to growing sustainable business solutions across Malaysia.
The Mission: Develop sustainable Optimization business throughout Malaysia by cultivating new customer relationships and promoting advanced service products to existing customers, aiming to achieve targeted sales revenue within the designated territories. As a Sales Consultant, you will play a crucial role in the company's long-term growth by identifying customer needs, offering effective solutions, and ensuring exceptional service delivery.
About the Role
Optimization Business Responsibilities
- Conduct visits to pre-qualified leads and understand their specific operational requirements.
- Present audit results clearly and professionally to customers, highlighting potential savings and efficiency improvements.
- Prepare detailed quotations and follow up diligently to ensure successful conversion and closure, especially emphasizing monthly sales targets.
- Identify and prospect new channels and partners when relevant product or pillar managers are unavailable.
- Provide comprehensive training to AIRnet installers, ensuring quality standards and customer satisfaction.
- Serve as the main point of contact for customers, installers, and planners concerning invoicing and project coordination.
- Conduct customer satisfaction surveys post-delivery to evaluate and improve service offerings continuously.
- Monitor competitor activities and pricing models to strategically position Atlas Copco solutions in the market.
- Collaborate proactively with Keep Fit SSE and other internal divisions to identify and cultivate new business leads.
Common Responsibilities
- Maintain comprehensive records of customer bases, sales activities, opportunities, quotations, and leads in the C4C pre-sales tool to ensure effective pipeline management.
- Develop and present digital marketing content in collaboration with the communication team, ensuring professionalism and alignment with brand standards.
- Submit monthly reports on Airnet business activities to Regional Business Development Manager and Business Line Manager to track progress and insights.
- Build, maintain, and strengthen cordial and constructive relationships with customers, distributors, and internal teams, fostering long-term partnerships.
- Engage in continuous self-improvement concerning job-related competence, personality, and behavior to maximize professional growth.
- Work closely with the Credit Department to enhance receivables performance and minimize overdue payments.
- Take ownership of additional tasks and projects as assigned by the immediate superior, demonstrating agility and commitment.
Experience and Knowledge Requirements
- Possess 3-4 years of techno-commercial experience within an industrial environment, demonstrating the capability to bridge technical knowledge with commercial objectives.
- At least 2 years of proven sales experience, with a strong track record of meeting or exceeding targets.
- Experience with energy audits, energy-saving solutions, and after-market sales is advantageous, underpinning the ability to offer comprehensive optimization services.
- Proficient computer literacy, including familiarity with technical/professional software and tools relevant to compressed air systems.
- Strong presentation skills to effectively convey technical information and business value propositions to diverse stakeholders.
- Good understanding of compressed air terminologies and basic piping design concepts, facilitating accurate communication and solution design.
- Ability to create basic technical drawings using AutoCAD is a plus, supporting visual and conceptual sales presentations.
Educational Requirements
A degree or certificate in a technical or marketing discipline is required to ensure adequate grounding in both product knowledge and sales methodologies pertinent to the role.
Personality and Competency Requirements
- Customer-focused mindset with a commitment to meeting and exceeding customer expectations through proactive and responsive actions.
- Ability to work independently with an entrepreneurial spirit, developing business opportunities from concept stages to successful realization.
- Result-oriented approach with a clear emphasis on achieving defined targets and contributing meaningfully to company goals.
- Excellent interpersonal skills, enabling effective collaboration with a wide range of customers, colleagues, and partners.
- Willingness and readiness to travel extensively within Malaysia to engage customers and support regional market development activities.
What You Can Expect
- Comprehensive support and training to empower you to reach your full potential, including product, technical, and salesmanship development.
- Access to up-to-date and effective sales tools to enhance productivity and customer engagement success.
- Guidance and mentorship from management and business development leaders throughout the sales process.
- A conducive and collaborative working environment that values diversity, inclusion, and professional growth.
- Opportunity to contribute meaningfully to Atlas Copco's growth and innovation within the Compressor Technique sector.
Location
The role can be based in etiher one of the 3 branch offices which is Shah Alam(HQ), Johor Bahru or Penang, Malaysia, with the responsibility of covering national role.
We invite motivated and customer-oriented individuals who are eager to grow their sales career in a technologically advanced and supportive environment to apply and join Atlas Copco’s legacy of excellence.