Your role
As part of Atlas Copco's Power Technique division, you will help customers keep their equipment running through our service solutions for mobile compressors, generators, dewatering pumps, light towers, and other power equipment.
This role is focused on supporting small and medium-sized customers across the German-speaking market. Many of these customers already know us but have not been in regular contact for some time. Your mission will be to proactively reconnect with them, understand their service needs, and identify opportunities to support their operations.
You will spend part of your time reaching out to customers by phone and email, while also handling incoming enquiries and helping customers find the right service solutions for their equipment. Working closely with Service, Field Sales, and Technical teams, you will play an important role in driving customer satisfaction and business growth.
Your day-to-day
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Proactively contact existing and inactive customers by phone and email to identify service opportunities.
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Build and maintain long-term customer relationships within your assigned portfolio.
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Manage sales opportunities from initial contact through quotation, follow-up, negotiation, and order completion.
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Provide technical and commercial support related to service products and maintenance solutions.
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Respond to incoming customer enquiries and prepare quotations.
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Support sales campaigns and customer retention initiatives.
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Maintain accurate customer and opportunity records in CRM systems.Collaborate closely with Service, Field Sales, and Technical Support teams.
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Assist customers with Atlas Copco digital tools and customer applications.Support spare parts quotations, parts identification, and related documentation.
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Identify and escalate data quality issues related to customer information, pricing, stock, or installed equipment.
Your skills and experience
- Great level of German (native preferred)
- English at fluent level
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Experience in customer service or inside sales is an advantage but are not mandatory
- The most important is your confidence in communication with customers.
- You enjoy talking to customers and building relationships.
- You are proactive and comfortable taking initiative.
- You stay persistent and motivated even when customers do not respond immediately.
- You can work independently while collaborating effectively with colleagues across different teams.
- You are practical, organised, and focused on finding solutions.
- You are curious, eager to learn, and interested in both technical and commercial topics.
Why it is great to work with us
- Financial bonus and salary increase every year
- Flexible working hours, shortened to 37.5 hours per week
- 5 weeks of vacation and 3 flexible days off
- Option to work from home (up to 2 days per week)
- Meal contribution
- Multisport card or Flexi Pass vouchers
- Pension fund contribution up to CZK 2,000/month
- Extensive training opportunities, including language courses, free access to LinkedIn Learning, and the ACCA program
- Technical training and certifications
- Free psychological, financial, and legal counseling for employees and their families (Employee Assistance Program)
- Newly renovated offices with a stunning city view, large terrace on the 20th floor, and a relaxation zone
- Volunteer days and support for non-profit organizations
- A friendly company culture is not just a cliché – we regularly organize team-building events, social gatherings, movie quizzes, and more
- Additional perks such as special O2 tariffs, Makro card, and VIP accounts with Datart and Alza
- Attractive benefits, great people — that’s why we’re among the top employers in South Moravia, as confirmed by the Employer of the Year awards.
Your job location
Brno, hybrid mode
Application process
Selection procedure with two rounds of online meetings + language check via phone
Talent Acquisition: Petra Bohacova
Your compensation and benefits
At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.
Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.