Customer Service
Full time
Americas - North America - United States - Evansville - CORP Evansville Head Division Office IN
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Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
This position provides daily support for customer accounts to ensure the effective execution of customer’s needs. The position requires partnerships with multiple functional areas within Amcor to ensure customer requirements are achieved at a professional level. This role actively collaborates with internal teams to build and maintain strong relationships with assigned accounts resulting in business growth.
Able to perform all activities at Customer Experience Specialist I level
Manage top tier level accounts
Pro-actively engage customers to better understand account needs and challenges
Participates with departmental and cross functional teams and projects
Perform other related duties as assigned
Ability to make fact-based decisions and understand the impact on our customers and business
Demonstrates professional verbal and written skills in fast-paced environment
Ability to perform independently with minimal supervision
Ability to multi-task, prioritize and manage time effectively
Fluent in all required databases, programs, portals, and operating systems necessary for internal and external support
College degree or equivalent work experience required (approximately 2+ years)
Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
Our people are engaged and developing as part of a high-performing Amcor team
Our customers grow and prosper from Amcor’s quality, service, and innovation
Our investors benefit from Amcor’s consistent growth and superior returns
The environment is better off because of Amcor’s leadership and products
Apply on Amcor plc’s careers page