Finance & Insurance Manager

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

Are you an experienced Finance & Insurance professional with a strong commercial mindset and a passion for delivering exceptional customer experiences?

We are currently building a strong pool of talented Finance & Insurance Managers for future opportunities across the UAE.

As a Finance & Insurance Manager, you will be responsible for driving F&I performance by providing customers with suitable finance, insurance, leasing, and value-added product solutions. You will work closely with sales teams and financial partners to maximize revenue opportunities while ensuring a transparent, compliant, and customer-focused experience.

This is an exciting opportunity for a results-driven F&I professional who combines strong financial knowledge with excellent sales, influencing, and relationship-building skills.

What You Will Do

• Drive F&I sales performance and achieve agreed income and revenue targets.
• Maximize opportunities across finance, insurance, leasing, and value-added products.
• Present and recommend suitable financial solutions based on individual customer requirements.
• Support the sales team in maximizing new and used vehicle sales opportunities.
• Work closely with partner banks and finance providers to support customer financing solutions.
• Ensure compliance with relevant regulatory requirements, including KYC and anti-money laundering requirements.
• Coach and support Sales Executives on F&I products, processes, systems, and customer referrals.
• Build and maintain strong relationships with new and existing customers.
• Monitor F&I performance and identify opportunities for improvement.
• Maintain awareness of competitor products, rates, consumer offers, and market strategies.

Required Skills to Be Successful

• Strong knowledge of Finance & Insurance processes, products, systems, and methodologies.
• Strong understanding of KYC, banking compliance, and F&I requirements.
• Good knowledge of conventional and Islamic finance and insurance products.
• Understanding of leasing and residual-value-based finance products.
• Strong commercial and sales mindset.
• Excellent customer engagement, influencing, and presentation skills.
• Strong interpersonal and communication abilities.
• Good quantitative and analytical skills.
• Ability to perform effectively under pressure and collaborate with sales teams.
• Good Microsoft Office proficiency.

About the Team

You will be part of a collaborative Sales team, working closely with Sales Executives, Sales Managers, financial partners, and other key stakeholders.

You will act as a key F&I expert within the sales operation, supporting the team with product knowledge, customer referrals, financial solutions, and F&I-related matters while helping create a smooth and customer-focused purchasing experience.

What Equips You for the Role

• Strong experience and knowledge of Finance & Insurance within a sales environment.
• Previous automotive experience is preferred.
• Good understanding of the automotive sales process within the UAE.
• Strong market knowledge of conventional and Islamic finance and insurance products.
• Experience presenting and advising B2C customers on F&I products and services.
• Ability to coach sales teams and support an effective customer referral process.
• Strong analytical, numerical, influencing, and presentation skills.
• Fluent English communication skills; Arabic is an advantage.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.